The furniture sales showing a positive trend in this past year. According to CSIL, the furniture sector has more than doubled its volume from 2000 to 2021, reaching a global volume of approximately $500 million, which will be reached in 2022. The pandemic had little impact on the furniture sector, most likely because home played such an important role over this extended period. The prolonged forced stay at home has boosted furniture sales, allowing the entire industry to quickly recover and return to pre-Covid levels.
With so many people around the world are looking to buy furniture for their homes, businesses, and enterprises, quality becomes more important than ever. Let’s check 4 important steps to improve your furniture manufacturing quality in this article.
1. Communicate clearly all the specifications
When you are manufacturing furniture, whether it’s a table, a chair, or a couch, always remember that you are not working alone. Indeed, you have a complete in-house team that will help you with all the specifications you wanted, however, the most important thing is your manufacturer. Discussing and communicating all your specifications and quality standard with your manufacturers becomes important since they will make the products. If you want to ensure that your furniture is made to the greatest standards, you have to communicate clearly and tell them all of your specifications.
2. Listen to your customer’s preferences and perspectives
If you realized that your furniture is not the greatest on the market, or if you are wondering how you can make your products “better”, it is always a good start to determine what is “better” means to your client.
You may believe that upgrading the lining or upholstered fabric will result in a better product, but your customers don’t want it because it does not meet their budget or style. Another example, let’s say as a seller, you decide to make a six-drawer desk from expensive woods to improve the quality of your furniture, but your customers may prefer reclaimed wood and something more minimalistic. Thus, understanding what your customers need and want is essential for creating excellent pieces that will bring you profit once they hit the market. This is an important aspect of customer value management.
3. Pay attention to the product’s quality
As a business owner, you understand that it is much cheaper to fix or re-work the quality issues before the products leave the factory rather than claiming a warranty or asking for a replacement once the goods have arrived at your warehouse. A low-quality product will actually cost you more money and time, even when your supplier gave you a cheaper price. Why? It’s because you spend more time dealing with customers’ complaints about defects caused by the low-quality products you sell.
Furniture made in Indonesia comes in various ranges and materials that have different manufacturing and handling procedures. For instance, how to treat and handle the furniture made from teak will be different from the furniture made of natural rattan. It is important to ensure that the furniture products you ordered in Indonesia are in high quality, to maintain your brand’s reputation and retain customers. It also could minimize the risk of returned products. Customers today can easily return a product or switch to a different brand if the products do not meet their expectations. To maintain product quality in accordance with international standards, quality control is essential in order to meet the diverse demands of customers in each country.
4. Completely solve the quality issues
One of the most common mistakes, when you manufactured your furniture in Indonesia, is the manufacturers are mostly focusing on the problems rather than the cause of the problems. It will take more than setting up an extra inspection to find the underlying cause of the quality issue.
Instead, keep digging and monitoring your production process until you find the source of the problem. Once this is detected, your manufacturing team will no longer need to set up reworking or reinspection because they know the root of the problem.
How to get started?
If you are importing or manufacturing your furniture in Indonesia, you have to ensure that your products meet every quality standard. This is necessary to avoid the problem with the regulation of the target country.
Conducting a factory audit and product inspection service in Indonesia will help you to give more information about your product’s quality from the very beginning until it will be shipped.
Excellencial independent third-party inspection services in Indonesia will provide you with confidence that your products comply with both your standards and government regulations.
For more information about product inspection in Indonesia, you can find it here or contact us here today