Finding and selecting the best supplier is a crucial first step of importing goods from Indonesia and one of the solutions to minimize the risks in your orders. Why is it important? Because working with the wrong supplier could lead you to many problems, such as shipping delays, poor quality products, product returns, and many more.
How to find a good supplier that will save your time and money in Indonesia? Let’s read more here.
1. RESPONSIBLE FOR THE QUALITY ISSUES
A responsible supplier will take responsibility for the quality problems and work forward to solve them quickly. They might offer to replace the goods with a new one or implement stricter quality controls to prevent the same defect from appearing in the next production.
But a supplier without accountability is more likely to deflect responsibility. They might tell you the quality of the fabric was poor and difficult to work with. Or, if you used a third-party inspector to check the goods, the supplier might accuse the inspector of incompetence or unprofessionalism.
A supplier that won’t own up to their mistakes can hinder your ability to meet deadlines and product requirements. Look for signs of accountability as a key characteristic of a good supplier.
2. PRODUCTION CAPABILITIES
Most importers understand the importance of looking for suppliers who can manufacture the products they want with their quality standards. In fact, many importers focus so much on the production capabilities of a prospective supplier that they overlook other vital considerations.
But verifying a supplier’s production capabilities is harder than simply talking to a supplier representative. A good supplier should be able to consistently manufacture a product that meets your requirements.
3. KNOW HOW TO MANUFACTURE YOUR PRODUCT TYPE
A supplier is more likely to be familiar with common quality issues related to your product if they have experience in manufacturing a similar product. They are more likely to be able to identify and fix problems proactively before those problems affect a large portion of the order.
If the factory is experienced in exporting to your target market, they’ll also be relatively familiar with your quality and legal requirements.
4. COOPERATION WITH THIRD-PARTY QUALITY CONTROL
Third-party inspection has become a standard requirement for most importers who import goods from Asia including Indonesia. A third-party quality company will comply with an importer’s request to have an outside inspector verify the goods before shipment.
A supplier’s resistance to third-party quality control is usually causing for concern. Some suppliers will try to ship the goods quickly before you have a chance to raise concerns. Such a supplier may be trying to hide an issue from you.
The best suppliers typically book inspections on time and assist inspectors on site. If problems are found during the inspection, they provide objective feedback and advise how to resolve issues.
The same suppliers are also open with their internal documentation and processes during audits
HOW TO ENSURE YOU ARE WORKING WITH GOOD SUPPLIERS?
Finding a supplier can be one of the toughest, most stressful parts of sourcing a product. It’s important to find a supplier that is easy to work with and will give you the best possible product.
The effective way to make sure you are working with a good supplier is by conducting an Inspection and Audit in Indonesia. There are several Inspection and Audit services that you can perform, such as:
FACTORY AUDIT
There are always chances to meet scam and fraud suppliers. Conducting a factory audit in Indonesia will give you more benefits, such as avoiding scams and inexperienced vendors, comparing potential vendors and selecting reliable sources, checking the factory’s experience in manufacturing your products, and other detailed information about the supplier want to work with.
PRODUCT INSPECTION
Product inspection is the key element of quality control in Indonesia. This service will give you detailed information about your product’s quality from the very beginning until it will be shipped. For example, pre-production inspection is really beneficial for importers who want to work with a new supplier. Because this inspection is performed before the production, it enables you to ensure the conformity of the raw material used to manufacture your products and to get a clear vision of the production schedule.
Contact us for more information about quality control in Indonesia.