by Excellencial | Sep 30, 2021 | News
Find a qualified supplier is a challenging task for every importer. The way to find it by simply managing the spending and negotiating the best deal is not efficient and effective anymore. There are several things you need to consider before placing an order with a...
by Excellencial | Sep 30, 2021 | News
Before placing an order with a new supplier in Indonesia, it is necessary for the importer or buyer to conduct an extensive factory audit (EFA). This audit service is usually performed during two days at your supplier’s factory based on the ISO 9001 standard. ...
by Excellencial | Sep 16, 2021 | News
Selling a good quality product is very important and it is a basic principle for a business because it could affect a brand reputation. However, it is often difficult to achieve 100% good quality product, or in another word, product defect is unavoidable. How can a...
by Excellencial | Sep 16, 2021 | News
There are always risks for the importer of working with unreliable, low-quality products from their suppliers, especially if you do not have visibility into the suppliers’ working processes and quality management system (QMS). This is one of the reasons why...
by Excellencial | Sep 16, 2021 | News
Audit and inspection are two terms that are frequently used for checking the quality of a service or a product. These terms seem similar but actually, these are very different approaches to investigate a product or service. What is Audit? An audit is a mode of...
by Excellencial | Sep 2, 2021 | News
As an importer, dealing with defective products is unavoidable at some point. Many experienced importers rely on pre-shipment product inspection to identify and prevent defective products before reaching their customers. But what should you do with defective products...