Conducting a pre-shipment product inspection is necessary for the importers especially if you import the products in Indonesia to minimize losses and check the quality of the products before the supplier ships them to your warehouse. The other reason why you should conduct this inspection is to give you peace in mind that all of your orders will meet your specifications, so you can focus more on developing your business without spending much time handling claims and quality issues. Furthermore, pre-shipment inspection is also assuring you that you will be able to sell your products in the market without any complications.

But what if the pre-shipment inspection is unsuccessful? Though it rarely happens, this situation of course is not good for you. You have to halt your shipment, which will cause a delay in delivery and supply in the market for consumers. 

The only option to address this situation and keep your money is to ask your supplier to fix the quality issues or redo the products if it contains so many defects. 

Here are several guides for you, if your pre-shipment inspection is failed due to having so many defects.

Identify the causes of the defects

The first thing you have to do is address the issues by identifying the causes of them. You should deeply review the quality inspector’s report and find out the causes and never missed any defect on the report. 

After you have identified the issues, you should communicate clearly about the defects to your supplier. 

Prepare the corrective action plans

Sometimes, the language barrier becomes the main cause of your product defect. Your supplier hardly can understand your specifications. If this is the issue, you will not be able to resolve the defect through spoken discussion with your supplier. It will be difficult for you to elaborate on all of the topics. In addition, with so much data, your supplier will become disoriented and might be making the same mistakes. As a result, you should prepare corrective action plans.

Hire a professional third-party quality inspection for re-inspecting your products

Hiring a reliable and professional quality control company is necessary to do, even if the supplier assures you that everything will be alright with your next order, believing in your supplier sometimes is quite risky. You should hire professionals for product inspection service and send them for re-inspection of your shipment. The re-inspection will provide an opportunity to advise the supplier on preventative and remedial measures for future orders.

Excellencial independent third-party inspection services in Indonesia will provide you with confidence that your products are having fewer quality issues with the pre-shipment quality inspection services. We will ensure that your supplier has qualified guidance to produce your product and achieve your quality standards and that you get professional feedback.

For more information about Quality Control Inspection in Indonesia, you can find it here or contact us here today.

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