Indonesia is well known as one of the world’s leading manufacturer of hardline goods. From furniture to home décor, from sporting goods to children’s toys, you will find a bunch of manufacturers in Indonesia.
Product quality is one of many crucial matters for a business. Great product quality will bring your business to the moon. Even though you sell the same products, the quality can differ from your competitors. Customers always come back when a product is good, even if the price is high. A quality product creates unshakeable customer loyalty that generates increased leads. When customers find a product they trust, they return, make repeat purchases, and recommend the product or service to others.
In contrast, a low-quality product will actually cost you more money and time although the price of your product is cheaper. Why? It is because you spend more time handling the customers’ complains regarding the defect that is caused by the low-quality products you sell.
Hardline products come in various ranges that have different manufacturing and handling procedures. Making sure these products have a good quality is important to save the brand image and retain customers. Customers today can easily return a product or move to another brand if they do not find the products according to their expectations. To maintain the quality of products as per international standards, conduct quality control is crucial to meet the diversified demands of customers in each country.
What is the benefit of product inspection in Indonesia?
The hardline product inspection is done in order to:
- Make sure the products are produced according to the global standards.
- Minimize the chances of product’s recalls, customer’s complaints, and returns from the store due to defective pieces.
- Maintain the product quality as your standards to satisfy your customers’ expectations. Boost the sale of the products due to quality and innovation
- Make sure the supplier is meeting your standards in terms of product quality, price, and production time.
- Build a positive brand image for potential customers.
- Maintain the good brand reputation.
- Ensure the quality of the production is consistent with the sample supplied by the supplier.
- Meet the customers’ demands.
Excellencial, as a third-party quality management company in Indonesia, provides you three different services in order to make sure your hardline products’ quality is maintained, i.e. Audit, Inspections, Testing & Certification. We act as your partner, work closely in the field with your suppliers in Indonesia as your ears and eyes to make sure your products meet your quality standards.
Contact us for more information about hardline goods quality control in Indonesia.