Selling a good quality product is very important and it is a basic principle for a business because it could affect a brand reputation. However, it is often difficult to achieve 100% good quality product, or in another word, product defect is unavoidable. How can a business improve the quality of its goods and services? ISO 9000 is the answer.
What is ISO 9000?
ISO 9000 is a quality management standard as the guideline to increase businesses’ efficiency and customer satisfaction. This guideline aims at embedding a quality management system within a company as well as an organization, including increasing productivity, reducing unnecessary costs, and ensuring the quality of processes and products. ISO 9000 applies to businesses and organizations from every sector. The process-oriented approach makes this standard is applicable for companies who sell not only products but also companies that offer services.
How ISO 9000 will be beneficial for your business?
ISO 9000 is all about maintaining good quality. ISO 9000 will bring your business stand out from all your competitors. Furthermore, with this guideline, a business can identify the root of the problem, and therefore find a solution. By improving efficiency, profit can be maximized.
As many businesses implement the ISO 9000 standards, it will create a good supply chain because each company that participates in the process of developing, manufacturing, and marketing a product knows that it is part of an internationally known, reliable system.
Not only businesses who recognize the importance of the ISO 9000, but also the customers realize the importance of quality. And because the customers are the most important thing to a company, ISO 9000 focuses more on the customers.
There are several points of focus of this ISO 9000 standard, such as customer, leadership, employee involvement, manufacturing process, continuity progress, approach to decision making, and supplier’s relationship.
How to make sure your supplier in Indonesia complies with the ISO 9000 Standards?
If you are importing from Indonesia, finding suppliers in Indonesia who meet your standards can be quite challenging. You have to ensure every detail of your potential supplier, including the legal documents (licenses, certificates, etc) they hold. This is necessary to avoid the problem with the regulation of the target country and also save you from a scam or wasting time with a fraud company.
Conducting a Factory audit in Indonesia will help you to know more about your potential supplier including the certifications they hold in order to give more added value to the products they sell. It is crucial because it will influence your selling and revenue.
Excellencial’s Factory Audit service in Indonesia is based on the ISO 9000 standard. It brings you several advantages, including the information about scams and inexperienced vendors, comparing potential vendors and selecting reliable sources, checking the needed certificates and licenses for the specific factories, and checking the factory’s experience in manufacturing your products.
Contact us for more information about the Factory audit and other types of audits in Indonesia.