Inspecting the products during production is important for the importers to minimize and prevent bigger defects. As importers and sellers, product quality is a crucial thing that can have a big impact on the reputation of your brand. We’ve conducted thousands of during production inspections in Indonesia, and here’s a list of the most common quality issues found during production:
DIFFERENT PRODUCT APPEARANCE AND DIMENSION
Products from Indonesia are mostly hand-crafted by the local artisans and use minimal harmful chemicals. Thus, product imperfection becomes the main issue; the finishing of the products is rarely perfect, sometimes it has different sizes from the original master sample. Making sure the product appearance is the same as your standards as well as the supplier’s master sample is the goal of conducting product inspection. Because as we stated above, bad product quality could influence your brand reputation. For instance, when you want to order natural wall décors made from macrame, however, your supplier makes them in white color.
This issue frequently happens because of miscommunications issues between importers and suppliers. In most cases, importers require factories to rework the products.
CRITICAL DEFECT PRODUCTS
This issue is frequently found in both Softline and Hardline industries. For example, in the furniture industry, the products’ crack, high MC percentages, and wormholes could influence the products’ function that belongs to critical defect (the most serious defect, that could harm the consumer). On the other hand, in the textile and apparel industry, for example, the wrong size of the collar, and broken zip could lead to product disfunction that could harm the customers.
PACKAGING APPEARANCE
Packaging is the easiest promotion tool for a brand. However, some common issues found in the packaging, such as the faded logo and font’s colors and the wrong placement of the fragile or other icons can lead to a problem as well. Mistakes on general labeling and the cartons’ shipping marks also frequently happened.
FAILED CARTON DROP TEST
A good quality product is usually strong and does not easily break. This is the reason why applying the right packaging is important because the different products should pack in different packaging based on their material and how fragile the product is.
The most common test performed by the inspector to determine how the supplier packed your product is a carton drop test. This test will provide you with information on how the packaging supports the product during shipment and what potential damage that might happen to the products inside. Unfortunately, some factories refuse to allow inspectors to conduct this test for a variety of reasons.
PRODUCT QUANTITY INSIDE THE CARTONS DO NOT MATCH WITH THE DATA
This issue happened in the factory in Indonesia. The human capital and the working environment influenced it very much. Usually, the employees in the packing department of factories are often the lowest paid and the least trained because the management thinks it is an easy job. However, if they have to pack the whole order one day before the container loading, the result will be a mess. They often do not count the pieces when they place them in the export cartons.
To avoid these issues, conducting quality control in Indonesia can be a solution.
This service will give you more information about your product’s quality from the very beginning until it will be shipped.
Excellencial independent third-party inspection services in Indonesia will provide you with confidence that your products comply with both your standards and government regulations. For more information about product inspection in Indonesia, you can find it here or contact us here today