Quality control for Amazon sellers is important. This step ensures that your products are inspected before the shipment to avoid any quality issues that can lead to the product’s claim and return. As a matter of fact, selling a good quality product will bring many benefits for your brand, thus, you need to make sure that your products have passed the quality standard. But, how? As a seller or reseller, you must ensure that your products meet all the technical specifications and quality requirements before you pay the balance to your suppliers.
In this article, we will discuss the benefits of conducting quality control for all online sellers especially Amazon sellers.
Why do I need quality inspections?
Dealing with low-quality products is time and energy-consuming. It needs a lot of extra work. Thus, investing in quality control inspection which controls the production processes, actually can save more of your time and money so you can focus on developing your business. Why? Because this quality control service will allow you to spot the issue right at your supplier’s warehouse so that the supplier can do a service or re-work the product before it is shipped to your warehouse.
We have inspected hundreds of products, and these are the most common issues we often found during the inspection:
- Detached pieces
- Incorrect labels
- Incorrect design
- Invalid colors
- Damage product
Conducting a quality inspection will allow you to spot and rework the products right at your supplier base. It is really beneficial for you especially when you are importing goods from Asian country especially Indonesia. Because sometimes it is hard to return the goods if you find the quality problems when the products have arrived at your warehouse. This is the reason why conducting quality controls is important for you as an Amazon seller.
Pre-Shipment Inspection for Amazon sellers
Conducting a Pre-Shipment Inspection will bring many benefits for your business. We are here to help you make the best decision. The Pre-Shipment Inspection in Indonesia is the last chance to stay on top of things. If the goods are not acceptable, you can, with our help, cease the shipping process and confront your vendor directly without getting any surprises when you have received the goods.
Highlights of this quality control inspection service
- Discover the types of defects, and what percent of products have defects.
- See the quality of the products, and you can refuse shipment if necessary.
- Know whether the shipping marks, packing, and labeling are correct.
- Find out if the product is working correctly.
How is the Pre-Shipment Inspection performed?
The pre-shipment inspection is performed when your order is between 80% and 100% complete and before loading the products into the containers. Several things that we check during a Pre-Shipment Inspection are as follows:
- Status and quantity (ready, unpacked, still in production)
- Finished product comparison with the master sample
- Product appearance and specifications (workmanship, color, dimensions, accessories, marking, weight, logo, etc.)
- Packaging appearance and specifications (printing, marking labels, dimensions, weight, thickness, etc.)
- On-site test (functional test, abuse test, carton drop test, internal test, assembly check, etc.)
- Any other special requirements you may have
The goal of this inspection is to make sure that you or your customers do not receive any unpleasant “surprise” when receiving the products.
The advantages of pre-shipment inspection for Amazon sellers
1. Save the cost
Pre-shipment inspections help you to detect problems with your products before they are shipped. Discovering defects when your products have arrived will cost you much time and money to rework and repair them; unpacking all of the products, sorting out the defective ones, and returning them to the manufacturer for reworking and repackaging is a time and energy-consuming process.
However, by conducting a pre-shipment inspection, you will discover the defects of your products before they leave the factory, thus you can ask the supplier to fix the problems at their expense.
2. Prevent the delayed shipment
Identifying the quality issues after the entire order is complete usually causes a longer lead time because the supplier needs to repair and fix the problems, and it will surely affect your shipping schedule. Pre-shipment inspections give you information about your products’ details, and it will minimize the production and shipping delays.
3. Ensure better product quality
Most e-commerce sellers may agree to ship products that do not meet their quality standards due to the cost or time limit. For instance, you ordered home décor to be sold on Christmas and New Year holiday season, because of many major defects on the products, your order will face delayed shipment.
To avoid this issue and to ensure your product quality, organizing pre-shipment product inspections gives you more quality control over your products. This inspection will inform the factory that you are serious about quality, and they will pay closer attention to your order.
4. Protect your brand reputation
If you are selling defective products, you are threatening your business reputation. Because you are more likely to receive negative customer feedback and product returns. Most e-commerce platforms, such as Amazon, have a strict quality standard. If they discover that you are selling low-quality products, they may block your shop or cancel your entire set of listing privileges on the platform.
How Excellencial can help?
Conducting an Inspection can be your solution when you’re sick of dealing with quality complaints and product returns. Investing in an inspection will save you much time and effort to fix problems and also this service could prevent future defects. As a result, it will ensure that your product meets company and customer expectations in terms of quality.
Excellencial independent third-party inspection services in Indonesia will provide you with confidence that your products comply with both your standards and customers’ expectations.
Contact us for more information about the inspection services in Indonesia.