For all businesses, quality is essential no matter if you sell online or in-store. In this globalization era where everyone has access to everything, any negative news will easily spread among customers. Once you have a quality issue, it will definitely influence your brand reputation and affect many potential customers. This kind of situation needs to be avoided. To minimize future risks, conducting quality control, in this case, pre-shipment inspection is necessary. This quality control inspection is a critical step especially for e-commerce sellers to avoid many quality problems.
BENEFITS OF PRE-SHIPMENT PRODUCT INSPECTIONS
1. Save the cost
Pre-shipment inspections help you to detect problems with your products before they are shipped. Discovering defects when your products have arrived will cost you much time and money to rework and repair them; unpacking all of the products, sorting out the defective ones, and returning them to the manufacturer for reworking and repackaging is a time and energy-consuming process.
However, by conducting a pre-shipment inspection, you will discover the defects of your products before they leave the factory, thus you can ask the supplier to fix the problems at their expense.
2. Prevent the delayed shipment
Identifying the quality issues after the entire order is complete usually causes a longer lead time because the supplier needs to repair and fix the problems, and it will surely affect your shipping schedule. Pre-shipment inspections give you information about your products’ details, and it will minimize the production and shipping delays.
3. Ensure better product quality
Most e-commerce sellers may agree to ship products that do not meet their quality standards due to the cost or time limit. For instance, you ordered home décor to be sold on Christmas and New Year holiday season, because of many major defects on the products, your order will face delayed shipment.
To avoid this issue and to ensure your product quality, organizing pre-shipment product inspections gives you more quality control over your products. This inspection will inform the factory that you are serious about quality, and they will pay closer attention to your order.
4. Protect your brand reputation
If you are selling defective products, you are threatening your business reputation. Because you are more likely to receive negative customer feedback and product returns. Most e-commerce platforms, such as Amazon, have a strict quality standard. If they discover that you are selling low-quality products, they may block your shop or cancel your entire set of listing privileges on the platform.
Pre-shipment inspections allow you to ensure that your products meet your quality standards before they leave the factory. As a result, your customers will receive high-quality products, which will save you from negative customer feedback and returns. This inspection also secures your brand’s reputation and minimizes the possibility of your e-commerce account being suspended.
WHY YOU SHOULD USE A THIRD-PARTY QUALITY CONTROL COMPANY
Conducting a Pre-Shipment Inspection will bring many benefits for your business.
Excellencial can assist you in avoiding defective products before they leave the factory by conducting product quality control audits and inspections.
We are here to help you make the best decision. The Pre-Shipment Inspection in Indonesia is the last chance to stay on top of things. If the goods are not acceptable, you can, with our help, cease the shipping process and confront your vendor directly without getting any surprises when you have received the goods.
Highlights of this quality control inspection service
- Discover the types of defects, and what percent of products have defects.
- See the quality of the products, and you can refuse shipment if necessary.
- Know whether the shipping marks, packing, and labeling are correct.
- Find out if the product is working correctly.
Contact us today to learn more about Quality Inspection in Indonesia.